Privacy policy
Last updated: 28 April 2026
The Bus in Costa Rica (“we”, “us”, “thebusincostarica.com”, “this website”) is committed to protecting your privacy when you visit the website, thebusincostarica.com. We do not collect personal information about individuals, such as names and email addresses, unless it is knowingly provided by the individual and he or she has agreed to the terms under which we will use it.
Disclosure of information
thebusincostarica.com will not sell, trade, or rent your personal information to others. We do not automatically log personal data, nor do we link information automatically logged by other means with personal data about specific individuals. We may use IP addresses to compile and provide aggregate statistics about our visitors and traffic patterns, and to administer the site. IP addresses are not linked to personally identifiable information. We collect only the personal data that you voluntarily provide while using our services. We do not collect information about our visitors from other sources, such as public records or bodies, or from private organizations.
Information we collect about you
thebusincostarica.com will not sell, trade, or rent your personal information to others. We do not automatically log personal data, nor do we link information automatically logged by other means with personal data about specific individuals. We may use IP addresses to compile and provide aggregate statistics about our visitors, traffic patterns, and to administer the site. IP addresses are not linked to personally identifiable information. We collect only the personal data that you voluntarily provide while using our services. We do not collect information about our visitors from other sources, such as public records or bodies, or private organizations.
Legitimation for the processing of your data
The legal foundation for the processing of your data is your acceptance of this privacy policy. To submit the contact form on this website, you are required to accept this privacy policy. To submit the registration form on this website, you are required to accept this privacy policy.
Data category
The category of the personal data provided is identification data. No specially protected data is processed.
What is the purpose of collecting your data
The collection of your personal data has the following purposes:
- Contact form: To provide an answer to the user’s enquiries and to implement improvements on this website based on the user’s feedback.
- Registration form: To register you as a member of the website and to provide you with the ability to log in and access content restricted to members only.
We may also use the information collected in the following ways:
- To operate and maintain this website.
- To improve your experience on this website.
- To respond to your comments.
- To provide you with user support.
- To provide and deliver the information, products, and services you request, process transactions, and send you related information, including confirmations and receipts.
- To send you technical notices, updates, security alerts, and support and administrative messages.
- To monitor and analyze trends, usage, and activities in connection with our services.
For how long we keep your data
We will retain any information you choose to provide to us until the earliest of the following:
- You ask us to delete the information.
- Our decision to cease using our existing data providers.
- We decide that the value in retaining the data is outweighed by the costs of retaining it.
Who we share your data with
Some of the tools we use to manage your data are provided by third parties. We use the following service providers:
- Google Analytics
Data protection
We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors. Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, if you choose to do so, you do so at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer (SSL). Credit card information and other sensitive information is never transmitted via email.
GDPR rights
If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation (GDPR). Those rights include:
- The right to seek restrictions on the processing of your data.
- The right to request access to your data stored by us.
- The right to rectify or erase your personal data.
To the extent that you provided consent to the processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent that occurred prior to your withdrawal. You also have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the GDPR. Should you wish to have your information deleted, please use our contact form to submit a request.
External websites
Please note that thebusincostarica.com contains links to other websites. We are not responsible for the privacy practices of these other sites. We encourage our users to be aware that when they leave our site, they should read the privacy statements of each website that might collect personally identifiable information.
Affiliate disclaimer
The Bus in Costa Rica has financial relationships with a number of companies mentioned on this website, and we may be compensated if you click or make any bookings via the links on this website.
Transactional information
When purchasing a membership from us, we will collect certain information from you, including your name and email address. Payments are processed by third-party payment processors (e.g., PayPal), so please refer to the applicable processor’s terms and privacy policy for more information about how payment information is processed and stored.
Changes
We may change this privacy policy from time to time. If we do, we will let you know by revising the date at the top of the policy. If we make a change to this policy that, in our sole discretion, is material, we will provide you with additional notice. We encourage you to review the privacy policy whenever you access or use our services, or otherwise interact with us, to stay informed about our information practices and the ways you can help protect your privacy. If you continue to use our services after privacy policy changes go into effect, you consent to the revised policy.
Contact us
If you have questions or comments regarding the privacy policy, you may reach us using the contact form.